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Terms and Conditions

Customer Care

At Thatcher Jas, we are committed to providing exceptional customer service to ensure a seamless shopping experience. Our knowledgeable team is always available to answer any questions you may have about our premium custom timber furniture designed and handcrafted in Melbourne. To get in touch with us, please visit our Contact Us page.
We take our customers' satisfaction seriously and want to ensure that you have complete peace of mind when shopping with us.  We are always looking for ways to improve our services, so please do not hesitate to reach out to us with any feedback you may have. We appreciate your business and look forward to serving you!

Privacy & Safety

At Thatcher Jas, we understand the importance of privacy and safety when it comes to our customers' personal information. We use secure third-party banking to verify payments and do not store any payment details on our servers.
Any personal information collected during the checkout process is only used to fulfill your order and will never be shared with third parties. We take all necessary precautions to ensure that your data is protected and secure.
If you have any questions or concerns regarding our privacy and safety policies, please do not hesitate to contact us.

Wholesale Inquiries

Do you own a retail store and are interested in selling our premium custom timber furniture? We are always looking for new retail partners to join our network of authorized dealers.
We look forward to hearing from you!

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Bank Transfer

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